Shipping & Handling
At PartsFe, we are committed to providing a smooth and efficient shopping experience. Our shipping policy is designed to ensure your orders arrive on time and that you’re completely satisfied with your purchase.
Shipping Locations:
We offer shipping throughout the USA.
Processing Time:
All orders are processed on the same business day (Monday to Friday) if the order is received before 3:00 PM (CST). Orders placed over the weekend or on public holidays will be processed on the next business day.
Delivery Time:
We strive to get your orders to you as quickly as possible. Deliveries typically arrive within 1-4 business days after processing. Please note, delivery times may vary based on location, weather, and other unforeseen factors.
Order Tracking:
Once your order is processed and shipped, you will receive an email with tracking information to keep you updated on the status of your delivery. You can Track Your Order here.
Shipping Fees:
Shipping costs depend on the order size, weight, and shipping destination. The exact shipping fee will be calculated at checkout.
Taxes:
The prices quoted or shown are exclusive of all taxes. The tax will be included at the checkout based on the state, local bodies and the product. The customer is advised to check the total and final bill at the checkout before placing the order. However, if the customer is provided relief from paying the tax, we can include the customer under the tax exempted list provided the customer submits a valid tax exemption certificate.
Multiple Shipping Addresses:
We can only ship to one address per order. For multiple shipping addresses, please place separate orders for each.
PO Boxes & Military APO/FPO Addresses:
We are unable to ship to PO Boxes or Military APO/FPO addresses.
Undelivered Orders:
If any damaged or lost, Partial deliverd packages should be report to PartsFe within 3 business days. via email contact@partsfe.com
Carrier Rules:
All the shipping are made through UPS, FedEx or UPS and all the T&C of the respective carrier applies. Please go through the respective websites for further information.
Delivery Address:
Please ensure that the delivery address provided during checkout is complete and accurate. Neither we nor the carrier are responsible for any delays or losses caused by incorrect or incomplete delivery information.
Damaged Goods Handling:
If you are available at the time of delivery, please ensure that there is no damage to the package or the material inside. If any damage is found make sure to note all the damages on the delivery note and refuse the delivery. If you are not available and you find the package left at your door is damaged, please take the photographs of the package and complete the Return Request form(Return requests will only be processed via email (contact@partsfe.com); phone or chat requests will not be accepted.).
Customer Service:
Our dedicated team is available to assist you with any questions or concerns. Please feel free to contact us, and we’ll be happy to help.
Policy Updates:
Please note that our shipping and handling policy may change from time to time. Any updates or modifications will be communicated through our website. Please refer to our site for the latest policy information.
Contact Us:
For inquiries or support, we’re happy to assist.
- Business Hours: 08:00 AM - 05:00 PM CST
- Business Days: Monday to Friday
- Toll Free: 866-863-0907 / (630) 326-8602
- Email: contact@partsfe.com
