How to prepare your restaurant to beat the Easter rush
Posted: April 12, 2022
Easter is one of the renowned occasions that is celebrated. Since everyone would love to spend time with their families and go out for lunch or dinner and have some quality time, the easter rush is likely to give you profits and the inflow of people coming to your restaurant will be more. If you do not meet the expectations of the customers or if any kind of service goes wrong at this peak time, it gives a bad reputation to your restaurant.
- The priority at the festival is to fulfill all your customer's needs and make them happy when they visit your place.
- Hire some extra staff for these particular days. They are called seasonal staff. They work for particular days if you hire them. If your restaurant is located in an upscale market, it is very necessary to have seasonal staff. They help in serving and sorting things out.
- If your staff has applied for a leave of absence during these occasions, kindly manage with them, as every staff member plays a key role in the Restaurant Equipment.
- Declare bonus or any special gifts or extra pay for working on holidays.
- Make your expectations clear with your staff members. Explain to them how exactly you want a dish or the platting or their etiquette.
- Make a rough calculation of the sales. Calculate the number of tables and number of seats and the tables turn. So that you will have an idea of how to work on things and it will be helpful for pre-planning.
- If you are out of any item on the menu that is mentioned earlier make it clear so that customers will not order and be disappointed.
- Arrange the seating of your restaurant in an innovative way. As it's Easter time and more people are expected. If there is any outdoor space use that space and arrange tables and chairs over there. So that the waiting time will be reduced and more people can be accommodated.
- Table reservations should be done prior to the date so that there will be no waiting. You need to mention the table booking time and waiting periods for the table.
- Inform the correct wait time to your customers.
- Ensure to answer all the calls that your restaurant will receive. Try not to miss the call transaction.
- Do not extend your menu card this time. Ensure you have all the items on your menu ready to be served.
Here are a few tips which you may like:
- Decorate your restaurant using a theme.
- If possible place complimentary chocolates or treats for the customers.
- It is a special time to promote your restaurant.
- Do the correct type of branding.
- Target social media for more reach into the people.
- Post innovative and exciting posts.
- If you would like to offer any discounts, you can add them too.
- Place a lucky draw in the restaurant to attract the people.